Privacy Policy
Last Updated: April 5, 2025
At Carolina Roof Experts, located at 3501 Monroe Rd, Charlotte, NC 28205, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://carolinaroofexperts.org/ or interact with our services.
Information We Collect
We may collect personal information such as your name, email address, phone number, and address when you submit a contact form or request a quote. We also collect non-personal data, such as your IP address, browser type, and browsing behavior, through cookies and analytics tools to improve our website’s functionality.
How We Use Your Information
We use your personal information to respond to your inquiries, provide roofing services, and send you updates or promotional materials with your consent. Non-personal data helps us analyze website performance and enhance user experience. We do not sell or rent your personal information to third parties.
California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. You have the right to request disclosure of the personal information we collect, request deletion of your data, and opt-out of the sale of your information. Carolina Roof Experts does not sell personal data. To exercise your CCPA rights, contact us at [email protected] or +1 (704) 981-3275. We will respond within 45 days, as required by law.
Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute protection against all threats.
Third-Party Services
We may use third-party services, such as Google Analytics, to analyze website usage. These providers are bound by agreements to protect your data and use it only for the purposes we specify. We do not share your personal information with third parties except as necessary to provide our services or comply with legal obligations.
Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. For questions, contact us at [email protected] or +1 (704) 981-3275.